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CHAPTER 05

Emergency Response Protocols

5.1 Introduction: The First 72 Hours Save Lives

Despite the best early warning and prevention efforts, climate-induced displacement will occur. When it does, rapid, coordinated and comprehensive emergency response can mean the difference between survival and tragedy, between temporary disruption and lasting harm. This chapter covers emergency response protocols, coordination mechanisms, resource mobilization strategies and humanitarian assistance standards in climate displacement crises.

Effective emergency response begins with preparation before a crisis strikes: pre-positioned resources, established coordination structures, trained personnel and tested procedures that can be activated as soon as disaster occurs. The first 72 hours in particular are the most critical period for search and rescue and for keeping people alive.

5.2 Phases of Emergency Response

Climate displacement emergencies unfold across distinct phases, each requiring different interventions. The durations below are a general division and vary with the scale and nature of the disaster.

Emergency Response Phases

IMMEDIATE (0-72 hours): RESCUE AND SURVIVAL
├─ Search and rescue
├─ Emergency medical care
├─ Life-saving evacuation
├─ Emergency shelters established
├─ Water and food distribution begins
└─ Communication with affected people

ACUTE (3-14 days): STABILIZATION
├─ Comprehensive needs assessment
├─ Shelter expansion and organization
├─ Water and sanitation systems
├─ Food security established
├─ Medical services scaled up
├─ Family reunification begins
└─ Coordination formalized

SHORT-TERM (2 weeks-3 months): HUMANITARIAN ASSISTANCE
├─ Sustained supply of essentials
├─ Protection services for vulnerable groups
├─ Continuity of children's education
├─ Livelihood support begins
├─ Mental health services
├─ Registration and documentation
└─ Early recovery planning

TRANSITIONAL (3-12 months): RECOVERY PATHWAY
├─ Assessment of durable solutions
├─ Planning for return, resettlement or local integration
├─ Livelihood restoration programmes
├─ Housing solutions
├─ Restoration of local services
└─ Transition to development programming

LONG-TERM (1+ years): SOLUTIONS
├─ Permanent housing or resettlement
├─ Full restoration of services
├─ Economic integration
├─ Community rebuilding
└─ Covered in Chapter 6 (Resettlement and Integration)
            

5.3 Disaster Response Command Structure

Effective response requires a clear command and coordination structure.

Level Responsible Body Role Authority
NationalNational disaster management authorityOverall coordination, resource mobilization, requests for international assistanceDeclaring national emergencies, approving budgets
RegionalState or provincial disaster management officeRegional coordination, resource allocation, situation reportingMobilizing regional resources, inter-area coordination
LocalCity or district response teamsField operations, immediate rescue, evacuationUsing local resources, emergency response
CommunityVillage emergency response teamsFirst response, local knowledge, support for vulnerable peopleInitial rescue, community mobilization

5.4 Search, Rescue and Evacuation

The first hours determine survival for those trapped or stranded by climate disasters.

Operation Type Primary Actions Key Resources Coordination
Search and rescueLocating missing persons, extraction from danger, first aidTrained teams, boats, helicopters, detection equipmentCivil defence, military, NGO rescue teams
Mass evacuationMoving people from danger zones to safe locationsBuses, boats, trains, aircraft, reception centresTransport authorities, emergency services
Emergency medicalTreating injuries, stabilizing critical patients, preventing outbreaksMedical teams, field hospitals, ambulances, suppliesHealth ministry, medical NGOs, WHO
CommunicationEstablishing contact, coordinating response, informing the publicSatellite phones, radio, mobile networks, social mediaTelecom operators, emergency operations centre
SecurityMaintaining order, preventing looting, protecting vulnerable peoplePolice, security forces, community watchLaw enforcement, community leaders

5.4.1 Evacuation Procedure

Evacuation protocol steps
  1. Early warning issued: clear and specific hazard information
  2. Evacuation order: who evacuates, when and to where
  3. Evacuation routes opened: securing safe corridors
  4. Transport support: buses, trucks, boats and the like
  5. Vulnerable people first: older people, persons with disabilities, children, pregnant women
  6. Livestock and property: protective measures where possible (livestock is a common reason people refuse to evacuate)
  7. Shelter registration: recording every evacuee
  8. Family tracing: supporting family reunification
Evacuation Mode Capacity Suitable Situations Cost
On footUnlimited, slowShort distances, when roads are unusableNone
Buses and trucksMedium, fastLarge-scale land evacuationMedium
Boats and ferriesMedium to largeFloods, coastal and island areasHigh
HelicoptersSmall, very fastIsolated areas, emergency rescueVery high
TrainsLargeLong-distance mass movementMedium to high

5.5 Emergency Shelter

After survival is secured, safe shelter is the most urgent need.

Emergency shelter standards (Sphere humanitarian standards)
  • Space: a minimum of 3.5 m² of living space per person (4.5-5.5 m² in cold climates or urban settings where indoor cooking and bathing are needed)
  • Safety: protection from the elements, structural safety, fire safety
  • Privacy: family spaces and, where needed, gender-segregated facilities
  • Access: usable by persons with disabilities, older people and pregnant women
  • Location: safe from hazards, with access to services and at a reasonable distance from home areas
  • Dignity: culturally appropriate, respecting customs and privacy
Example Shelter Layout (conceptual)

┌──────────────────────────────────────┐
│        Entrance and registration     │
│  (security, check-in, information)   │
└─────────────────┬────────────────────┘
         ┌────────┴────────┐
         ▼                 ▼
  ┌─────────────┐   ┌─────────────┐
  │ Family area │   │ Single area │
  └──────┬──────┘   └──────┬──────┘
         └────────┬────────┘
                  ▼
  ┌──────────────────────────────┐
  │ Sanitation (gender-separated,│
  │ lit, lockable, handwashing)  │
  └──────────────┬───────────────┘
                 ▼
  ┌──────────────────────────────┐
  │ Dining and distribution area │
  └──────────────┬───────────────┘
                 ▼
  ┌──────────────────────────────┐
  │ Health area (consultation,   │
  │ medicines, isolation)        │
  └──────────────┬───────────────┘
                 ▼
  ┌──────────────────────────────┐
  │ Support services (child-     │
  │ friendly space, psychosocial │
  │ support, legal advice,       │
  │ communication centre)        │
  └──────────────────────────────┘
            

5.6 Water, Sanitation and Hygiene (WASH)

Inadequate water and sanitation are leading causes of disease and death in displacement settings, making WASH a top priority.

WASH Emergency Standards and Interventions (Sphere)

WATER SUPPLY:
├─ Minimum: 15 litres per person per day
├─ Maximum 500 m from shelter to water point
├─ Queuing time: maximum 30 minutes
├─ Water quality: WHO standards, regular testing
└─ Delivery: water trucking, temporary pipelines, tanks,
   bottled water (short term only), treatment systems

SANITATION:
├─ Initial phase: no more than 50 people per toilet
├─ As soon as possible: no more than 20 people per toilet
├─ Gender segregation
├─ Maximum 50 m from dwellings
└─ Safety: lighting, locks, safe locations

HYGIENE PROMOTION:
├─ Soap: 250 g of bathing soap per person per month
├─ Hygiene kits: menstrual supplies, bathing and cleaning items
├─ Handwashing stations: at toilets and food areas
├─ Bathing facilities: sufficient, safe, private and gender-segregated
├─ Hygiene education and behaviour change campaigns
└─ Vector control: controlling disease-carrying pests

SOLID WASTE:
├─ Regular removal from living areas
├─ Safe disposal
└─ Separate handling of medical waste
            

5.6.1 Emergency Water Treatment Methods

  • Boiling: bring water to a rolling boil and keep it there for 1 minute (longer at high altitude); the most reliable method
  • Chlorination: add the amount specified for the product's concentration and wait about 30 minutes
  • Filters: ceramic or activated-carbon filtration
  • UV disinfection: inactivating microorganisms with ultraviolet light
  • Coagulation and settling: settle turbid water with a coagulant, then filter and disinfect
  • Solar disinfection (SODIS): expose water in clear PET bottles to sunlight for about 6 hours (two days if cloudy)

5.7 Food Security and Nutrition

Component Standard Delivery Method Monitoring
Energy intake2,100 kcal per person per day (Sphere)General food distribution, cooked meals, ready-to-eat foodRegular nutrition surveys
Nutritional quality10-12% of total energy from protein, with essential vitamins and mineralsFortified foods, diverse rationsMicronutrient assessments
Special needsSupplementary feeding for vulnerable groupsTherapeutic feeding, special rationsGrowth monitoring, malnutrition screening
Cooking fuelSufficient for meal preparationFirewood, gas, fuel-efficient stovesMonitoring collection time (linked to protection risks)
Example General Ration (per person per day) Amount Energy (approx.)
Cereals (rice, wheat flour, maize, etc.)400 gAbout 1,400 kcal
Pulses60 gAbout 200 kcal
Vegetable oil25 gAbout 220 kcal
Fortified blended food (e.g. corn-soya blend)50 gAbout 190 kcal
Sugar15 gAbout 60 kcal
Iodized salt5 g-
TotalAbout 555 gAbout 2,100 kcal

This is an example of a general ration commonly used in WFP and UNHCR guidance; actual rations are adjusted to local diets, market conditions and the nutritional status of the population.

5.7.1 Nutrition for Vulnerable Groups

5.8 Health Services

5.8.1 Triage

Triage System (e.g. START method)

Patient arrives
    │
    ▼
Rapid primary assessment (walking, breathing, circulation, consciousness)
    │
    ├─ 🔴 RED: immediate treatment needed (priority 1)
    ├─ 🟡 YELLOW: treatment can be delayed (priority 2)
    ├─ 🟢 GREEN: minor injuries, able to walk (priority 3)
    └─ ⚫ BLACK: dead or very unlikely to survive (palliative care)
            

5.8.2 Emergency Medical Teams (WHO Classification)

Type Minimum Capacity (WHO EMT standards) Services
Type 1 mobileAt least 50 outpatients per dayOutpatient care, emergency care, stabilization and referral
Type 1 fixedAt least 100 outpatients per dayOutpatient care, emergency care, stabilization and referral
Type 2At least 20 inpatient beds and an operating theatreInpatient surgical care, obstetric emergencies
Type 3At least 40 inpatient bedsReferral-level complex inpatient care, intensive care
Specialized cellsAttached to existing teams or hospitalsSpecialized services such as rehabilitation, dialysis, outbreak response
Emergency Health Service Delivery

PRIMARY HEALTH CARE:
├─ Outpatient consultation, first aid and trauma care, essential medicines
├─ Vaccination (measles and polio priority)
├─ Mobile clinics, fixed health posts in settlements, hospital referral
└─ Staffing: at least 22 skilled health workers (doctors, nurses,
   midwives) per 10,000 people (Sphere)

DISEASE PREVENTION AND CONTROL:
├─ Surveillance: outbreak early warning, regular reporting, investigation capacity
├─ Vaccination: measles (top priority in the first weeks), polio, tetanus, diphtheria
├─ Vector control: mosquito nets, insecticide spraying, breeding-site removal
└─ Water quality: regular testing, chlorination, safe storage education

MENTAL HEALTH AND PSYCHOSOCIAL SUPPORT:
├─ Psychological first aid
├─ Community-based programmes: support groups, activities
├─ Clinical care for severe mental disorders
└─ Mental health integrated into all services

REPRODUCTIVE HEALTH:
├─ Antenatal, delivery and postnatal care, skilled birth attendance
├─ Family planning, response to sexual violence
└─ Implementation of the Minimum Initial Service Package (MISP)

CHRONIC DISEASE MANAGEMENT:
├─ Continuity of medication for diabetes, hypertension, asthma
└─ Regular monitoring and specialist referral
            

5.8.3 Major Health Risks and Responses

Health Risk Cause Symptoms Prevention Treatment
Waterborne disease (cholera, diarrhoeal disease)Contaminated water, poor hygieneDiarrhoea, vomiting, dehydrationWater treatment, hygiene education, handwashingOral rehydration, antibiotics where needed
Malaria and dengueMosquito-borne, standing waterFever, chills, headacheMosquito nets, repellents, removing standing waterAntimalarials, supportive care
Respiratory infectionsOvercrowding, poor ventilationCough, fever, breathing difficultyVentilation, masks, vaccinationAntibiotics, supportive care
MalnutritionFood shortage, imbalanceWeight loss, oedema, weaknessAdequate rations, nutrition monitoringTherapeutic feeding, micronutrient supplements
Trauma and injuryDirect disaster impactFractures, wounds, burnsSafe evacuation, protective equipmentSurgery, wound care
Mental healthTrauma, lossAnxiety, depression, post-traumatic stressPsychosocial support, safe environmentCounselling, medication

5.9 Protection Services

Displacement heightens protection risks, especially for women, children, older people and persons with disabilities.

Protection Area Risks Interventions Key Actors
Gender-based violenceSexual violence, domestic violence, trafficking, forced marriageSafe spaces, lighting, reporting mechanisms, survivor support, perpetrator accountabilityProtection agencies, women's groups, police
Child protectionSeparation, abuse, exploitation, recruitment, traffickingFamily tracing, child-friendly spaces, foster care, education continuity, birth registrationChild protection agencies, education sector
Older people and persons with disabilitiesNeglect, abuse, exclusion from services, mobility challengesAccessible services, assistive devices, caregiver support, priority assistanceDisability organizations, health services
Pregnant and lactating womenComplications, malnutrition, infectionMidwifery services, nutritional supplements, breastfeeding supportHealth services, nutrition sector
LGBTQI+ peopleDiscrimination, violence, exclusionInclusive policies, sensitive service design, protectionProtection agencies, community organizations
Legal protectionLost documents, property loss, statelessness, arbitrary detentionDocumentation services, legal aid, housing-land-property rights supportLegal NGOs, government authorities
SecurityViolence, crime, harassment, forced recruitmentSecurity presence, community watch, conflict resolution, safe settlement designLaw enforcement, community leaders

5.10 Coordination Mechanisms

5.10.1 The Cluster Approach

Humanitarian response under the UN Inter-Agency Standing Committee (IASC) is organized into 11 global clusters:

  • Protection: UNHCR - human rights, child protection, gender-based violence
  • Shelter: IFRC (natural disasters) / UNHCR (conflict) - emergency shelter, non-food items
  • Camp Coordination and Camp Management (CCCM): IOM (natural disasters) / UNHCR (conflict) - management of shelters and sites
  • Food Security: FAO / WFP - food assistance, agricultural support
  • Nutrition: UNICEF - treatment of malnutrition, breastfeeding support
  • Water, Sanitation and Hygiene (WASH): UNICEF - drinking water, sanitation
  • Health: WHO - health services, disease surveillance
  • Education: UNICEF / Save the Children - education in emergencies
  • Early Recovery: UNDP - livelihoods, governance
  • Emergency Telecommunications: WFP - communications infrastructure
  • Logistics: WFP - transport, storage, supply chain

5.10.2 Government-Humanitarian Partnership

Coordination Structure

NATIONAL LEVEL:
├─ National disaster management authority: overall coordination and command,
│  resource mobilization, policy decisions, international assistance coordination
├─ Line ministries (health, education, water, etc.): sector response,
│  technical guidance, service delivery
└─ Humanitarian coordination (UN, NGOs): cluster coordination, resource
   mobilization, operational support, capacity supplementation

REGIONAL/DISTRICT LEVEL:
├─ Regional emergency operations centres: local coordination, needs
│  assessment, response implementation
├─ Local government: first response, local knowledge, community mobilization
└─ Field humanitarian teams: operations, community engagement,
   monitoring and reporting

SITE LEVEL:
├─ Camp and shelter management: day-to-day coordination, service
│  oversight, complaints handling
└─ Community structures: representation, feedback, self-organization
            

5.11 Needs Assessment and Information Management

Assessment Type Timing (approx.) Key Information Method
Initial rapid assessmentFirst few days after onsetAffected population, urgent needs, access constraintsAerial observation, key informants, secondary data
Multi-sector initial rapid assessment (IASC MIRA)Preliminary analysis within the first 72 hours; report within about two weeksSector needs, vulnerabilities, prioritiesField visits, sample interviews, secondary data
RegistrationFrom day one, ongoingIndividual and household data, demographics, specific needsHousehold surveys, careful biometric registration
Post-Disaster Needs Assessment (PDNA)Over several weeks (government-led, supported by the World Bank, UN and EU)Damage, losses, recovery needs and costsDetailed sector assessments
MonitoringContinuousService coverage, satisfaction, emerging needs, incidentsPost-distribution monitoring, complaints mechanisms, indicators
EvaluationMonths after the responseResponse effectiveness, lessons, gapsSurveys, interviews, outcome measurement

5.11.1 Emergency Communication Systems

Emergency Communication Layers

Satellite communications (VSAT, satellite phones)
├─ Internet access, long-distance calls, data transfer
        │
HF/VHF radio
├─ Field coordination, inter-team communication, emergency broadcasts
        │
Mobile networks
├─ Public communication, text and cell-broadcast alerts, social media
        │
Ground-based means
└─ Loudspeakers and sirens, notice boards, community meetings
            

5.12 Resource Mobilization

5.13 Transition to Recovery

Principles of early recovery
  • Start early: begin recovery planning while still providing emergency assistance
  • Build Back Better: use reconstruction to strengthen resilience rather than recreate vulnerabilities
  • Local ownership: affected communities and local authorities lead recovery planning
  • Livelihood focus: restore earning capacity quickly to reduce dependency
  • Link to development: connect humanitarian and development actors for a sustainable transition
  • Assess durable solutions: review return, local integration and resettlement options
  • Graduation approach: move systematically from emergency to development assistance

5.14 Major Cases and Lessons

5.14.1 Pakistan Floods 2022

Pakistan's 2022 floods affected about 33 million people and displaced about 8 million.

5.14.2 The 2011 Great East Japan Earthquake and Tsunami

Earthquakes and tsunamis are not climate hazards, but this disaster left lessons on large-scale warning, evacuation and shelter management that apply to climate disasters too.

  • Rapid warning: the Japan Meteorological Agency issued a tsunami warning about 3 minutes after the earthquake, but the initial estimated wave heights were lower than those that occurred, and the warning system was later revised
  • Mass evacuation: the number of people staying in evacuation shelters peaked at about 470,000
  • Heavy loss of life: more than about 18,000 people dead or missing; damage was severe where people over-relied on sea walls and warnings
  • Lessons for shelters: health deterioration among older people during long stays in shelters highlighted the importance of shelter conditions and care
  • Digital tools: online tools such as Google Person Finder were used to trace family members

5.14.3 Common Causes of Response Failure

Failure Factor Consequences Solutions Example
Poor coordinationDuplication, gaps, wasted resourcesClear command structure, cluster system2010 Haiti earthquake
Inadequate shelterSpread of disease, loss of dignityCompliance with Sphere standards, cultural appropriateness2004 Indian Ocean tsunami
Excluding communitiesInappropriate aid, dependency, conflictParticipatory approaches, local leadershipMany cases
Gender-blind responseHigher risks for women and girls, specific needs ignoredGender mainstreaming, women's participation, safety measuresMany cases
Communication failureInformation gaps, rumours, coordination breakdownRedundant communication systems, community information hubs2005 Hurricane Katrina

5.15 Conclusion

When climate displacement occurs, emergency response protocols save lives and reduce suffering. Clear procedures, well-trained personnel, adequate resources and strong coordination are key. Yet even the most effective emergency response is inherently temporary. Durable solutions require return to areas of origin, local integration where people have been displaced, or resettlement elsewhere, which the next chapter explores in detail.

Chapter Summary: Effective emergency response to climate displacement requires rapid, coordinated action across sectors such as shelter, water and sanitation, food, health and protection, guided by humanitarian standards such as Sphere. Response must be well coordinated between government and humanitarian actors, adequately resourced, and lead into early recovery and durable solutions.